Rules for the purchase and sale of goods in the martis.us online store

1. Terms

1.1. Seller – UAB “Adastra Group”, legal entity code 300928564, VAT payer code LT100003292317, registered office address Kranto g. 4-25, 74182 Jurbarkas, correspondence address Kranto g. 4-25, 74182 Jurbarkas.

1.2. martis.us – an online store located at the address martis.us.

1.3. Buyer – 1) a legally capable natural person, i.e. a person who has reached the age of majority, whose legal capacity is not restricted by court order; 2) a minor from fourteen to eighteen years of age, who has the consent of parents or guardians, except in cases where he is emancipated; 3) a legal entity; 4) duly authorized representatives of all the above-mentioned persons.

1.4. Parties – the Buyer and the Seller together.

1.5. Seller’s partner – a legal entity: 1) selling goods or providing services on martis.us, as well as a legal entity used to fulfill the Buyer’s order; 2) with which joint promotions or projects are carried out on martis.us, on the websites of this legal entity or in any media where the promotion or project of Pigu.lt and this legal entity will be described or announced.

1.6. Personal data – any information related to a natural person – a data subject, whose identity is known or can be directly or indirectly determined using data such as a personal code, one or more characteristics of a physical, physiological, psychological, economic, cultural or social nature characteristic of the person.

1.7. Rules – these “Rules for the purchase and sale of goods in the martis.us online store”.

1.8. Account – the result of the Buyer’s registration in martis.us, which creates an account that stores his personal data and order history.

1.9. Privacy Policy – ​​a document approved by the Seller, which provides for the basic rules for the collection, storage, processing and storage of Personal Data when using martis.us.

2. General Provisions

2.1. The Buyer confirms the Rules by familiarizing himself with them and checking the box next to the statement “I have familiarized myself with the rules for the purchase and sale of goods in the martis.us online store and agree to them”. The Rules approved in this way are a legal document binding on the Parties, which establishes the rights and obligations of the Buyer and the Seller, the conditions of acquisition and payment for goods, the procedure for delivery and return of goods, the liability of the parties and other conditions related to the purchase - sale of goods on martis.us.

2.2. Only Buyers have the right to buy goods on martis.us, as defined in clause 1.3 of the Rules. The Buyer, by approving the Rules and having familiarized himself with the Privacy Policy (clause 2.4 of the Rules), confirms that he has the right to buy goods on martis.us.

2.3. If necessary or in the circumstances provided for in the legal acts of the Republic of Lithuania, the Seller has the right to change, amend or supplement the Rules. Buyers will be informed about this when they log in to martis.us or when they purchase goods on martis.us for the first time after the entry into force of the new version of the Rules. In order to ensure that Buyers are familiar with any changes to the Rules, a link to the new version of the Rules will be sent to the email addresses specified by Buyers to the Seller. The new version of the Rules comes into force upon its publication on martis.us

2.4. The Buyer must familiarize themselves with the Privacy Policy approved and publicly published by the Seller. The Buyer expresses his consent or disagreement with specific methods of using the Buyer's Personal Data in accordance with the procedure provided for in the Privacy Policy itself.

2.5. If the Seller has the right or obligation to provide the Buyer with information or documents by email, in all cases the Buyer is responsible for providing the Seller with a valid email address belonging to the Buyer.

3. Ordering goods, the moment of establishing legal purchase-sale relations

3.1. The Buyer can order goods on martis.us by choosing one of the following methods:

3.1.1. by registering online on martis.us (entering his registration name and password);

3.1.2. online without registering at martis.us;

3.1.3. by phone;

3.2. When ordering goods in one of the ways specified in paragraphs 3.1.1 - 3.1.2 of the Rules, the Buyer must indicate in the relevant information fields provided by the Seller his/her Personal data required for the proper execution of the goods order, as provided for in the Privacy Policy.

3.3. The provisions of the Rules and the Privacy Policy apply to Buyers who place an order for goods by phone or at the Goods Collection Centers. By placing an order, they agree to the Rules.

3.4. When the Buyer, having selected the purchased goods or service and formed a shopping cart, completes all the steps of the order, the last of which is the selection and confirmation of the payment method, it is considered that a legal relationship of purchase and sale has arisen between the Seller and the Buyer and a purchase and sale agreement has been concluded. The Seller sends the Buyer a link to the valid Rulestogether with the order confirmation to the email address specified by the Buyer.

3.5. By confirming the Rules, the Buyer agrees that the instruction (s) of the ordered goods (-s) in Lithuanian will be provided no later than at the time of delivery of the goods (-s) in accordance with the procedure specified in the Rules and Privacy Policy to the email address specified by the Buyer to the Seller.

3.6. Each order of the Buyer is stored in the martis.us database.

4. Buyer's rights

4.1. The Buyer has the right to purchase goods and order services from martis.us in accordance with the procedure specified in these Rules.

4.2. The Buyer has the right to cancel the order in accordance with the procedure specified in these Rules.

4.3. The Buyer has the right to cancel the contract in accordance with the procedure specified in these Rules.

4.4. The Buyer has the right to exchange or return the purchased goods in accordance with the procedure specified in the Rules.

4.5. The Buyer has other rights established in these Rules, the Privacy Policy and the legal acts of the Republic of Lithuania.

5. Buyer's obligations

5.1. When using martis.us, the Buyer must fulfill his obligations, comply with these Rules, the Privacy Policy, other conditions clearly specified in martis.us, and not violate the legal acts of the Republic of Lithuania.

5.2. The Buyer must pay for the ordered goods or services and accept them in accordance with the procedure established by these Rules.

6. Seller's rights

6.1. The Seller has the right to change, suspend or terminate the operation of certain martis.us functions or part of them, as well as change the layout of the elements on martis.us.

6.2. The Seller has the right to suspend or terminate the activities of martis.us. In such a case, all accepted and confirmed Buyer orders are completed, and new orders are not accepted.

6.3. The Seller has the right to change the scope or method of provision of services provided by martis.us, to suspend, terminate the provision of services or part thereof, to charge for services or part of services.

6.4. If the Buyer tries to undermine the stability and security of martis.us or fails to fulfill its obligations, the Seller has the right to immediately and without prior notice limit or suspend the Buyer's ability to use martis.us or, in exceptional cases, cancel the Buyer's Account.

6.5. The Seller has the right to cancel the Buyer's order without prior notice if the Buyer, having chosen the payment methods provided for in paragraphs 8.2.1 or 8.2.2 of the Rules, does not pay for the goods within 3 (three) business days.

6.6. When the Buyer chooses the payment method specified in clause 8.2.3 of the Rules, the Seller, in the event of any uncertainty regarding the information provided in the order, has the right to contact the Buyer using the details specified in the order. In such a case, the delivery period for the goods shall be calculated from the date of contact with the Buyer. The Seller has the right to cancel the Buyer's order without prior notice, i) if the Seller fails to contact the Buyer within 2 (two) business days after placing the order or ii) if the Buyer fails to provide the Seller with the requested information within the time specified by the Seller or iii) if the Buyer fails to provide the Seller with consent to verify his personal data.

6.7. The Seller has other rights established in these Rules, the Privacy Policy, other martis.us documents and legal acts of the Republic of Lithuania.

7. Seller's obligations

7.1. The Seller undertakes to provide the Buyer with the opportunity to use the services provided by martis.us under the conditions established in these Rules and other martis.us documents.

7.2. The Seller undertakes to provide martis.us with the Buyer in a clear and understandable manner the information established in Article 6.2287 of the Civil Code of the Republic of Lithuania.

7.3. The Seller undertakes to respect the Buyer's privacy, to process the Buyer's Personal Data only in accordance with the procedure established by the Rules, the Privacy Policy and legal acts of the Republic of Lithuania.

7.4. Prior to placing the order, to inform the Buyer about the suspension or termination of martis.us functions that are significant for the fulfillment of the order, as well as the changes specified in paragraphs 6.2 - 6.3 of the Rules. The provision of information to martis.us is considered appropriate notification.

7.5. Under the conditions established in the Rules, the Seller undertakes to provide the Buyer with the goods ordered by the Buyer and to accept the goods returned by the Buyer.

7.6. If the Seller is unable to deliver the ordered goods to the Buyer due to important circumstances, he undertakes to offer the Buyer an analogous or as similar product as possible. If the Buyer refuses to accept the product that was offered as analogous or similar, the Seller undertakes to refund the money paid to the Buyer within 14 (fourteen) business days, if an advance payment was made, and in all cases to cancel the order.

7.7. The Seller, not agreeing with the Buyer's requirements, must provide the consumer with a detailed, reasoned written response no later than within 10 (ten) calendar days from the date of receipt of the Buyer's application, unless the legal acts of the Republic of Lithuania and the European Union provide otherwise.

7.8. The Seller undertakes to fulfill other obligations imposed on the Seller in the Rules, Privacy Policy and legal acts of the Republic of Lithuania.

8. Price of goodsos, payment procedure and terms

8.1. The prices of goods in the order formed by martis.us are indicated in euros, including the VAT rate valid at that time according to legal acts.

8.2. The Buyer may pay for the ordered goods in one of the following ways:

8.2.1. using electronic banking;

8.2.2. by bank transfer;

8.4. By approving the Rules, the Buyer agrees that the purchase documents of the goods - VAT invoices, which are also warranty coupons for the goods, would be submitted to him electronically to the email address specified in the Buyer's registration form immediately after the order is completed. VAT invoices indicate the selected goods, their quantity, discounts granted, the final price of the goods, including all taxes, and other data required to be provided as approved by legal acts regulating accounting.

8.6. The price of the goods after the Seller has confirmed the order cannot change, except in cases where the price of the goods has changed due to a technical error in the information systems or other objective reasons beyond the Seller's control. If in such a case the Buyer does not agree to purchase the goods at the new price, the Buyer may cancel the order by informing the Seller thereof within 2 (two) business days. If the order is canceled in accordance with the procedure provided for in this clause, all amounts paid by the Buyer shall be refunded.

9. Delivery of goods

9.1. When ordering goods, the Buyer may choose one of the methods of delivery of goods specified in clauses 9.2 - 9.5 of the Rules.

9.2. If the Buyer chooses the home delivery service when ordering:

9.2.1. The Buyer undertakes to indicate the exact place of delivery of the goods.

9.2.2. The Buyer undertakes to accept the goods himself. When accepting the goods, it is necessary to present a valid personal identification document (personal identity card, passport or new driver's license). If the Buyer cannot accept the goods themselves, and the goods are delivered to the address specified by the Buyer, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong person.

9.2.3. The goods are delivered by the Seller or its authorized representative.

9.2.4. The home delivery service fee does not include the delivery of the ordered goods.

9.3. If the Buyer chooses to pick up the goods at one of the Lithuanian Post offices when ordering:

9.3.1. The Buyer can pick up the goods at one of the Lithuanian Post offices

9.3.3. The goods can be picked up not only by the recipient specified in the order, but also by another person specified at the time of placing the order. When collecting the goods, it is necessary to have with you and present to the Lithuanian Post employee a valid personal identification document (personal identity card, passport or new driver's license).

9.3.4. The service of collecting goods at Lithuanian Post offices is not provided:

9.3.4.1. If the total weight of the ordered goods exceeds 20 (twenty) kg.

9.3.4.2. If the total dimensions of the ordered goods do not allow the implementation of this service. In this case, the order for the goods does not indicate that such a service is provided.

9.3.4.3. If the information about delivery methods does not indicate that such a service is provided when ordering the goods.

9.5. If the Buyer selects delivery of the Goods to an Omniva parcel machine or to an LP EXPRESS parcel self-service terminal when placing the order:

9.5.1. Goods weighing less than 25 kg can be picked up at Omniva parcel machines or LP EXPRESS parcel self-service terminals. Goods heavier than 25 kg are not delivered to parcel machines and parcel self-service terminals.

9.5.2. The parcel must be picked up from the Omniva parcel machine within 7 (seven) calendar days after the Seller has informed the Buyer by e-mail that the goods can be picked up. The parcel must be picked up from the LP EXPRESS parcel self-service terminal within 5 (five) calendar days after the Seller has informed the Buyer by e-mail that the goods can be picked up

9.6. The Seller delivers the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the Seller does not have the necessary goods in stock and the Buyer is informed about the shortage of the goods ordered by him. By approving these Rules, the Buyer agrees that in exceptional cases, the delivery of the goods may be delayed due to unforeseen circumstances beyond the Seller's control. In such a case, the Seller undertakes to immediately contact the Buyer and agree on the terms of delivery of the goods and other conditions. If the Seller does not deliver the goods within the additional term, the Buyer may exercise the right established in clause 11.1 of the Rules to withdraw from the contract for the purchase and sale of goods or services.

9.7. The Seller is exempted from liability for violation of the terms of delivery of the goods if the goods are not delivered to the Buyer or are not delivered on time due to the fault of third parties or due to circumstances dependent on the Buyer.

9.8. At the time of delivery of the goods to the Buyer, the Buyer must, together with the Seller or his authorized representative, check the condition of the shipment and the goods(s) and sign the document of delivery and acceptance of the shipment. After the Buyer signs the delivery notein the delivery-acceptance document, it is considered that the goods have been transferred in proper condition, there are no damages, the cause of which is not attributable to a manufacturing defect, and there are no discrepancies in the product(s)'s configuration (such as can be determined during an external inspection of the goods). Having noticed that the packaging of the delivered goods is damaged (crumpled, wet or otherwise externally damaged), the goods(s) are damaged and/or the goods(s) are not in the correct configuration, the Buyer must note this in the delivery-acceptance document and, in the presence of the Seller or his representative, draw up a free-form act of damage/discrepancies of the consignment and/or goods(s). If the Buyer fails to perform these actions, the Seller is exempted from liability for damage to the goods, when the cause of such damage is not a manufacturing defect, and for discrepancies in the product(s)'s configuration only if these discrepancies can be determined during an external inspection of the goods.

9.9. The risk of accidental loss or damage to the goods shall pass to the Buyer from the moment the goods are transferred to the Buyer.

9.10. If, in accordance with clauses 9.2 - 9.6 of the Rules, the Buyer does not collect the goods within the specified time or fails to deliver them to the Buyer and the Buyer has paid for the goods and their delivery, the representatives shall contact the Buyer regarding another time and/or method of delivery of the goods. If the Buyer still does not collect the goods or fails to deliver them, such goods shall be returned to the Seller, the order shall be cancelled, and the money paid for the goods shall be returned to the Buyer, after deducting the bank fees applied to the Seller for the relevant bank transfers, the delivery fee for the goods, if applicable, and the administrative fee provided for in clause 8.7 of these Rules, if applicable.

9.11. If, in accordance with clauses 9.2 – 9.5 of the Rules, the Buyer does not collect the goods within the specified period or fails to deliver them to the Buyer and the Buyer has not paid for the goods, such goods are returned to the Seller, and the order is cancelled.

10. Quality guarantee and shelf life of the goods

10.1. The properties of each product sold on martis.us are indicated in the product description for each product.

10.2. The goods offered for purchase by the Seller are of appropriate quality, i.e. the properties of the goods correspond to the product description. The product complies with the consumer purchase and sale contract if:

10.2.1. the product corresponds to the description provided by the Seller and has the same properties as the product that the Seller provided as an example or model when advertising that product on pigu.lt;

10.2.2. the product is suitable for use for which such products are usually used;

10.2.3. the product meets the quality indicators that are usually characteristic of goods of the same type and which the Buyer can reasonably expect based on the nature of the product and the publicly announced statements of the manufacturer of the product, its representative or seller, including advertising and labeling of the products, regarding the specific properties of the product.

10.3. The Seller is not responsible for the fact that the size, shape, color or other parameters of the products available on martis.us may not correspond to the actual size, shape, color or other parameters of the products due to the characteristics of the display used by the Buyer or other technical reasons. The Buyer is recommended to read the product description.

10.4. The Seller provides a quality guarantee valid for a certain period of time for different types of products, the specific term and other conditions of which are indicated in the descriptions of such products or together with the product invoice, which corresponds to the warranty card.

10.5. The quality guarantee provided by the Seller does not limit or restrict the rights of consumers who have purchased a product or service of inadequate quality, which are established for them by legal acts.

10.6. The Seller does not provide warranty maintenance services for the Goods:

10.6.1. if the center(s) providing warranty service are located outside the Republic of Lithuania, the Seller shall organize the shipment of the Goods to such center(s);

10.6.2. if the center(s) providing warranty service are located in the Republic of Lithuania, the Buyer shall be directed to such center(s).

10.7. The warranty does not apply to information contained in information media. Expenses for data loss or restoration are not covered.

10.8. In cases where, based on legal acts, a certain shelf life is established for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that he would be given a real opportunity to use such goods before the end of the shelf life.

10.9. Information related to the warranty conditions of individual types of goods is provided with the goods.

11. Right to withdraw from the purchase and sale agreement, procedure for returning and exchanging goods

11.1. Right to withdraw from the purchase and sale agreement

11.1.1. The Buyer has the right to withdraw from the purchase and sale agreement within 14 (fourteen) days without giving a reason and notifying the Seller thereof. The Buyer cannot exercise this right after concluding one of the contracts listed in Part 2 of Article 6.22810 of the Civil Code of the Republic of Lithuania.

11.1.2. The Buyer shall notify the Seller of the withdrawal from the purchase and sale agreement byby providing a clear statement setting out his decision to withdraw from the contract. The notice of withdrawal from the contract shall be sent by e-mail to adastragroup@gmail.com. Upon receipt of the Buyer's notice, the Seller shall immediately send a confirmation of receipt of the notice.

11.1.3. The 14 (fourteen) day period provided for exercising the right of withdrawal from the purchase and sale contract shall be calculated as follows: a. when the purchase and sale contract is concluded, - from the day on which the Buyer or a person indicated by him, other than the carrier, receives the ordered goods; b. if the Buyer has ordered more than one product in one order and the goods are delivered separately, - from the day on which the Buyer or a person indicated by him, other than the carrier, receives the last product; c. if the goods are delivered in different batches or parts, - from the day on which the Buyer or a person indicated by him, other than the carrier, receives the last batch or part; d. if a contract is concluded for the regular delivery of goods within a specified period, - from the day on which the Buyer or a person indicated by him, except for the carrier, receives the first goods.

11.1.4. If the Buyer has withdrawn from the purchase and sale contract before the goods have been delivered to him, the Seller shall formalize such withdrawal by the Buyer as a rejection of the order and shall inform the Buyer accordingly at the e-mail address specified by him.

11.1.5. If the Buyer has withdrawn from the purchase and sale contract after the goods have already been delivered or he has collected them, the provisions set out in paragraph 11.6 of the Rules shall apply.

11.2. Additional money-back guarantee applied by the Seller

11.2.1. After 14 (fourteen) but not later than 30 (thirty) days from the date of delivery or collection of the goods, the Buyer has the right to use the additional money-back guarantee provided to the Buyer by the Seller, if all returned goods have authentic labels, protective bags and original packaging, the disposable packaging of the goods is not damaged, i.e. the goods have not lost the appearance in which they were sold.

11.2.2. The Buyer must notify the Buyer of his intention to use this guarantee within 30 (thirty) calendar days from the date of transfer of the goods to the Buyer. The notification is sent by e-mail to pagalba@pigu.lt, the notification must indicate the returned goods.

11.2.3. If the notification is made within 14 (fourteen) calendar days from the date of transfer of the goods to the Buyer, the provisions of clause 11.1 of the Rules apply.

11.2.4. If the notification is made after the expiry of the 14 (fourteen) calendar day period, but no later than 30 (thirty) calendar days from the date of delivery of the goods to the Buyer, the Buyer shall bear all costs and risks associated with the return of the goods. In all cases, the goods must be returned to Pigu.lt within the 30 (thirty) calendar day period calculated from the date of delivery or collection of the goods.

11.2.5. The Seller's additional money-back guarantee cannot be used if the following goods are ordered:

11.2.5.1. gift vouchers;

11.2.5.2. packaged goods that have been unpacked after delivery and which are not suitable for return due to health or hygiene reasons;

11.2.5.5. goods that were manufactured according to the Buyer's individual order or are obviously adapted to him, or which, due to their nature, cannot be returned to the Buyer after their delivery due to loss (loss) of commercial properties, are perishable or their validity period is expiring;

11.2.6. The procedure for returning goods and money is provided for in clause 11.6 of the Rules.

11.3. Rules for exchanging and returning goods of suitable quality

11.3.1. The Buyer has the right to replace the purchased goods with similar goods of different dimensions, shape, color, model or completeness within 14 (fourteen) days from the date of transfer of the goods to him. If a price difference arises when exchanging the goods, the Buyer must settle with the Seller according to the recalculated prices. The Buyer's notification of the desire to exercise the right provided for in this clause of the Rules with the specified returned goods is sent by e-mail to adastragroup@gmail.com

11.3.2. If the Buyer does not like the shape, size, color, model or completeness of the purchased goods, the goods are exchanged and returned in accordance with the "Retail Trade Rules" approved by the Government of the Republic of Lithuania on July 22, 2014, Resolution No. 738. Within the period specified in clause 11.3.1 of the Rules, the Buyer has the right to exchange and return all goods that do not fall into the following list:

11.3.2.1. tobacco and tobacco products;

11.3.2.2. perfumery, cosmetics and toilet preparations;

11.3.2.3. photographic and cinematographic goods;

11.3.2.4. printed books, reproductions and other printing industry products;

11.3.2.5. fabrics;

11.3.2.6. carpet flooring, except for carpets and rugs;

11.3.2.7. knitted men's, boys', women's or girls' underwear;

11.3.2.8. babies' garments;

11.3.2.9. tights, stockings, socks and similar articles;

11.3.2.10. sewn men's, boys', women's or girls' underwearshirts, nightgowns, pyjamas and similar articles;

11.3.2.11. brassieres, girdles, corsets and similar articles;

11.3.2.12. pearls, precious stones, precious metals and articles thereof, except imitation jewellery;

11.3.2.13. machinery and mechanical appliances;

11.3.2.14. electrical machinery and equipment, sound recording and reproducing apparatus and television image and sound recording and reproducing apparatus;

11.3.2.15. land vehicles

11.3.2.16. ships, boats and floating structures

11.3.2.17. optical, photographic, cinematographic, measuring, checking, medical or surgical instruments and apparatus;

11.3.2.18. watches;

11.3.2.19. musical instruments;

11.3.2.20. weapons and ammunition;

11.3.2.21. furniture, bedding, lighting;

11.3.2.22. toys, games, except for sports and fishing equipment;

11.3.2.23. works of art, collectibles and antiques;

11.3.2.24. plants, animals and food products of appropriate quality;

11.3.2.25. weighed and measured goods, which at the request of the consumer have been specially prepared, cut, sliced ​​and the like.

11.3.3. Upon receipt of the goods, the Seller undertakes to replace them with the same goods only of the shape, size, color, model or completeness specified by the Buyer. If the Seller does not have a suitable product for replacement, he shall return the money paid for the product to the Buyer. The money shall be returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the Buyer's notification of the Buyer's desire to exercise this right, and if the Product is not returned to the Seller by the Buyer, the term provided for in this clause shall be calculated from the date of return of the Product to the Seller.

11.3.4. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise.

11.3.5. The procedure for returning goods and money is provided for in clause 11.6 of the Rules.

11.4. Rules for exchanging and returning goods of inadequate quality

11.4.1. Defects in the sold goods shall be eliminated, poor-quality goods shall be replaced, returned in accordance with the procedure established in the Rules and taking into account the requirements of the legal acts of the Republic of Lithuania.

11.4.2. If the Buyer has purchased goods of inadequate quality and has noted this in the document of transfer and acceptance of the goods (if not noted, the provisions of clause 11.3 of the Rules shall apply) or the inadequate quality of the goods is manifested by a manufacturing defect that existed at the time of purchase of the goods or non-compliance with the specifications specified by the manufacturer, the Buyer may return the goods and, at his own discretion, may demand:

11.4.2.1. that the Seller eliminate the defects of the goods free of charge within a reasonable period of time, if the defects can be eliminated;

11.4.2.2. that the purchase price be reduced accordingly;

11.4.2.3. that the goods be replaced with an analogous good of adequate quality, except in cases where the defects are minor or they arose due to the fault of the Buyer;

11.4.2.4. refund the paid price and withdraw from the purchase and sale agreement, when the sale of goods of inadequate quality is a fundamental breach of the order.

11.4.3. The Buyer may choose only one of the remedies provided for in clause 11.4.2 of the Rules. The Buyer must declare his choice by returning the goods. If the Buyer has chosen the method provided for in clause 11.4.2, the Seller is unable to implement it, the Seller offers an alternative method provided for in clause 11.4.2. The Buyer does not have the right to change the chosen remedy. The Buyer does not have the right to terminate the purchase and sale agreement if the defect in the goods is minor.

11.4.4. In order for the Buyer to return the goods, the following conditions must be met:

11.4.4.1. notify the Seller by e-mail adastragroup@gmail.com, the notification must specify the goods to be returned;

11.4.4.2. provide a document of purchase of the goods, a warranty card (if it was issued);

11.4.4.3. submit a free-form application.

11.4.5. The Buyer may exercise the right to return goods of inadequate quality within 14 (fourteen) calendar days from the date of delivery of the goods to him.

11.4.6. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with the procedure for returning the goods established in the Rules.

11.4.7. The Buyer must pay for the delivery costs of the goods and the costs of returning the goods, and the Seller, if convinced that the goods were returned due to inadequate quality, must refund the delivery and return costs incurred by the Buyer to the Seller, except for the exceptions provided for in the Rules. When returning the goods, clause 11.6 of the Rules shall be followed.

11.4.8. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller received the Buyer's notification about the goods of inadequate quality, and if the goods are not returned to the Seller by the Buyer, the term provided for in this clause is calculated from the date of return of the Goods to the Seller. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, except in cases where the Buyer and the Seller agree otherwise.

11.4.9. Money is not returned for those goods that were intentionally or due to negligenceo damaged (affected by chemicals, water, open fire, high temperature, sharp objects, etc.), or if the rules for the use or storage of the goods have been violated, or the goods have been used improperly or not for their intended purpose.

11.4.10. Separate rules for returning goods of inadequate quality may be provided for in the warranty certificates (guarantees) provided with them.

11.5. Exchange and return of goods in case of delivery of the wrong goods

11.5.1. If the wrong goods have been delivered to the Buyer, the Buyer must immediately, but no later than within 7 (seven) business days, inform the Seller about this by e-mail adastragroup@gmail.com or by calling the phone number +370 60408377. The Seller undertakes to collect such goods at its own expense and replace them with suitable goods. In the event that the Seller does not have the ordered goods, he shall return the money paid for the goods to the Buyer. The money shall be returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the Buyer's notification of withdrawal from the contract, and if the Goods are not returned to the Seller by the Buyer, the period provided for in this clause shall be calculated from the date of return of the Goods to the Seller. By approving these Rules, the Buyer agrees that the money shall be returned to the Buyer's bank account, unless the Buyer and the Seller agree otherwise.

11.5.2. The procedure for returning goods and money is provided for in clause 11.6 of the Rules

11.6. Procedure for returning goods and money

11.6.2. The Buyer may exercise the right to return the goods only if the deadline for returning the goods has not been missed, the goods have not been damaged or have not significantly changed their appearance, and they have not been used. All returned goods must have authentic labels, protective bags and original packaging.

11.6.3. All gifts that were presented together with the purchased goods must be returned at the same time.

11.6.4. When returning the goods, the Buyer must indicate the sender's address and properly pack the goods so that they are not damaged during shipping. The Seller will not refund money for goods that were damaged during shipping. The Seller is not responsible for parcels that were sent improperly packaged, with an incorrect address, as well as if the parcels were lost or damaged during shipping.

11.6.5. If the Buyer has purchased a set of goods from martis.us, he must return the entire set of goods to the Seller, i.e. the Buyer has the rights provided for the return of goods only in relation to all goods in the set. In the event that at least one of the goods in the set does not meet the requirements provided for in clause 11.6.2 of the Rules, the Seller has the right to refuse to accept the entire set of goods returned.

11.6.6. The Buyer, having exercised the rights provided for in clauses 11.1-11.5 of the Rules, must fulfill the requirements provided for in the Rules for the return of goods and follow the procedure provided for in them.

11.6.8. If the Seller delivered the goods to the Buyer's home and there is no possibility of returning them, the Seller must collect the goods from the Buyer at its own expense.

11.6.9. If the Buyer has exercised the rights established in clauses 11.1, 11.3-11.5 of the Rules, the money shall be returned to him within 14 (fourteen) calendar days after the Seller has received the Buyer's notification, and if the goods have not been returned to the Seller by the Buyer, the term provided for in this clause shall be calculated from the date of return of the goods to the Seller. If the Buyer has exercised the additional money-back guarantee, a 30 (thirty) calendar day money-back term shall apply to him, calculated from the date of return of the goods to the Seller.

11.6.10. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, except in cases where the Buyer and the Seller agree otherwise.

11.6.11. Upon exercising the rights set forth in clauses 11.1.-11.3 of the Rules, the Buyer shall be refunded: the price of the goods, the administrative fee, if applicable, the delivery costs of the goods. Upon exercising the rights set forth in clauses 11.4-11.5 of the Rules, the Buyer shall be refunded: the price of the goods, the administrative fee, if applicable, the delivery costs of the goods, the costs of returning the goods.

11.6.12. The delivery costs of the goods shall not be refunded if the Buyer has chosen a method of delivery other than the cheapest method offered by the Seller.

11.6.13. The Seller has the right not to refund the amounts paid by the Consumer until the goods have been returned to the Seller and checked for compliance with clause 11.6.2 of the Rules.

11.6.14. If a price difference arises when exchanging goods, the Buyer must settle with the Seller based on the recalculated prices.

12. Liability

12.1. The Buyer is responsible for the actions performed using martis.us

12.2. The registered Buyer is responsible for the storage and/or transfer of his/her login data to third parties. If the services provided by martis.us are used by a third party who has logged in to Pigu.lt using the Buyer's login data, the Seller considers this person to be the Buyer.

12.3. The Seller is exempted from any liability in cases where fromThe Buyer, regardless of the Seller's recommendations and his obligations, did not familiarize himself with these Rules, Privacy Policy, although he was given such an opportunity.

12.4. If martis.us contains links to other third-party websites, the Seller does not guarantee that the information that can be viewed by clicking on these links is correct, complete or accurate. Third parties are responsible for the content of the information provided by third parties, its correctness, completeness and accuracy. The Seller is not obliged to check the transmitted or stored external information or to identify illegal actions.

12.5. The Seller is not responsible for the proper fulfillment of mutual obligations between the Buyer and the Seller's Partners, whose goods or services the Buyer orders using Pigu.lt.

13. Marketing measures applied by the Seller

13.1. The Seller may initiate various promotions or games on martis.us at its own discretion.

13.5. The Seller has the right to unilaterally, without separate notice, change the terms of promotions or games, as well as cancel them.

14. Exchange of information

14.1. The Seller shall send all notifications in accordance with the procedure provided for in these Rules and the Privacy Policy to the Buyer's e-mail address specified during registration or when ordering goods or by SMS to the phone number specified by him.

14.2. The Buyer shall send all notifications and questions to the Seller's martis.us section "Contacts" by means of communication specified in the "Contacts" section.

15. Final provisions

15.1. These Rules have been drawn up in accordance with the legal acts of the Republic of Lithuania.

15.2. The law of the Republic of Lithuania shall apply to relations arising on the basis of these Rules.

15.3. All disagreements arising from the implementation of these Rules shall be resolved by negotiation. If an agreement cannot be reached within 20 (twenty) calendar days, disputes shall be resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.